Privacy Policy – Iconstone

Iconstone (“Iconstone,” “we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website (“Visitors”), those who register to use our services (“Customers”), and those who register to attend our corporate events (“Attendees”).
This Privacy Policy explains how Iconstone collects, uses, shares, and protects your personal information when you visit our website, use our services, or interact with us. It also describes the choices you have regarding your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at sales@iconstones.com.
This Privacy Policy applies to all information collected through:

1. Scope of this Policy

  • Our website https://www.iconstones.com/
  • Our online services, applications, and communication tools
  • Events or promotional activities hosted by Iconstone

Please note: Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

2. Information We Collect

We collect information in the following ways:

Personal Information:

When you express interest in our products, register for an event, or purchase from us, we may collect:
  • Name, company name, address, email, and phone number
  • Billing information such as billing address or payment details

Technical & Usage Information:

We may collect data automatically as you navigate our website, including:
  • Browser type, IP address, and operating system
  • Pages viewed, links clicked, and the duration of your visit
  • Cookies and other tracking technologies to improve your browsing experience

Customer Data:

If you use our services, you may provide data about your customers or projects. We treat this data as confidential and use it solely to provide services.

3. How We Use Your Information

Iconstone uses collected data to:
  • Provide and improve our products and services
  • Respond to your inquiries and fulfill your orders
  • Plan and manage events or promotional activities
  • Personalise your experience on our website
  • Conduct marketing communications (with your consent)
  • Comply with legal obligations
We may also combine the information we collect with data from trusted third-party partners to improve our services and offer you tailored recommendations.

4. Cookies and Tracking Technologies

Iconstone uses cookies and similar technologies to:

  • Enable essential website functionality
  • Understand usage patterns and improve our website performance
  • Deliver targeted advertisements (with your consent)
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect some website features.

5. Sharing Your Information

We do not sell or trade your personal data.

We may share your information only with:

  • Service Providers: Trusted partners who assist in delivering services such as payment processing and logistics.
  • Business Partners: When collaborating on events, webinars, or promotional offers.
  • Legal Compliance: When required by law or to protect our rights.

6. International Data Transfers

Iconstone operates globally. Your information may be transferred and processed outside your country of residence, including in regions where privacy laws may differ. We ensure all transfers comply with applicable data protection laws.

7. Data Retention

We retain your personal data as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce our agreements

8. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Opt out of receiving marketing communications
  • Request details about how your data is used
To exercise these rights, contact us at sales@iconstones.com.

9. Security

We use appropriate technical and organisational safeguards to protect your data against unauthorised access, alteration, disclosure, or destruction.

10. Public Forums and Testimonials

If you post comments or share testimonials on our website or social channels, that information may be publicly accessible. We obtain your consent before posting testimonials.

11. Policy Updates

Iconstone may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on our website with the “Last Updated” date.

12. Contact Us

For any questions or concerns regarding this Privacy Policy or how your information is handled, please reach out to us at:

sales@iconstones.com. | www.iconstones.com